Privacy Policy
This Privacy Policy applies to the services of Emily & James Toronto, reachable via support@emilyandjamestoronto.com. We respect the privacy of our customers and ensure that any personal information you provide to us is handled confidentially and with care.
Information We Collect
We collect personal information that you voluntarily provide when placing an order or creating an account, including but not limited to:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address and device information
- Activity and behaviour on our website
Purpose of Data Processing
We use your personal information for the following purposes:
- To process and ship orders
- To provide customer service and support
- To send order updates and relevant information
- To improve our website, products, and services
Sharing Information with Third Parties
Your personal information is only shared with third parties when necessary to provide our services (such as payment processors or shipping partners), or when required by law. We never sell your personal data to third parties.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
Cookies
Our website uses cookies to improve functionality, analyse website traffic, and support marketing activities. You may manage or disable cookies through your browser settings at any time.
Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also object to the processing of your data or request data portability where applicable. To exercise these rights, please contact us at support@emilyandjamestoronto.com.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Business Name: Emily & James Toronto
Email: support@emilyandjamestoronto.com