Efficiency is our promise. All orders placed before 11:00 PM are shipped the very next day. Enjoy free shipping on every order — always covered by us.

We believe in effortless returns. You can return any item within 30 days of receiving your order. All refunds are processed to your original payment method.

For full details, please visit our Return Policy page.

Once your order has been shipped, you’ll receive a confirmation email containing your tracking number.

To follow your delivery in real time, visit our Order Tracking page and enter your order number or email address.

Your satisfaction comes first. For any questions or assistance, contact us at support@emilyandjamestoronto.com or through the contact form on our website. Our team aims to respond within 24 hours.